Losing your First Bank ATM card can be stressful, especially if it falls into the wrong hands. Fortunately, First Bank offers several convenient ways to block your card immediately, protecting your funds from unauthorized access.
This post will guide you through all the methods available to block your First Bank ATM card in Nigeria. We’ll also answer common questions and provide helpful tips to ensure your financial security.
Why should you block your First Bank ATM card?
Here are some key reasons to block your First Bank ATM card immediately if it’s lost or stolen:
- Prevent unauthorized transactions: Blocking your card will stop anyone from using it for withdrawals, transfers, or online purchases.
- Minimize financial losses: By acting quickly, you can minimize the potential loss of funds in case someone gains access to your card.
- Maintain peace of mind: Knowing your card is blocked can give you a sense of peace of mind and help you regain control of your finances.
Methods to block your First Bank ATM card in Nigeria:
1. FirstMobile App:
This is the fastest and most convenient method available.
- Open the FirstMobile app and log in using your PIN or fingerprint.
- Go to the “Cards” section and select the card you want to block.
- Tap the “Block Card” option and confirm your action.
- You will receive an instant notification confirming that your card has been blocked.
2. FirstOnline:
- Access the FirstOnline platform through your computer or mobile browser.
- Log in using your User ID and Password.
- Click on the “Cards” tab and select the card you want to block.
- Click on the “Block Card” button and confirm your action.
- You will receive an email confirmation that your card has been blocked.
3. Call FirstContact:
- You can reach FirstContact by dialing any of these numbers:
- 07080625000
- 014485500
- 0700-FIRSTCONTACT
- Select the option to speak to a customer service representative.
- Inform the representative that you want to block your ATM card.
- Provide your account details and confirm your identity.
- The customer service representative will block your card and provide you with a confirmation reference number.
4. Visit your nearest First Bank branch:
- Locate your nearest First Bank branch using the **branch locator ** on the First Bank website: https://www.firstbanknigeria.com/contact/find-a-branch/.
- Visit the branch and explain to a customer service representative that you want to block your ATM card.
- Provide your account details and valid identification document.
- The customer service representative will block your card and issue a new one upon request.
Additional Tips:
- Memorize your FirstMobile PIN or fingerprint: This will enable you to block your card quickly and easily through the app.
- Register your email address and phone number with First Bank: This will allow you to receive transaction alerts and notifications about your account activity.
- Keep your ATM card safe and secure: Never share your PIN with anyone and avoid storing it alongside your card.
- Report lost or stolen cards immediately: The sooner you report the loss or theft, the faster your card can be blocked and your funds protected.
Frequently Asked Questions:
No, there is no fee for blocking your First Bank ATM card through any of the available methods.
Yes, you can unblock your card through the FirstMobile app, FirstOnline, or by calling FirstContact. However, it’s recommended to request a new card for enhanced security.
The processing time for a new ATM card varies depending on the card type and your location. You can inquire about the estimated delivery time from your nearest First Bank branch.
By following the methods and tips mentioned in this post, you can effectively block your First Bank ATM card in Nigeria and safeguard your financial security.
Remember, immediate action is crucial to minimize potential losses and ensure your peace of mind.
Don’t hesitate to contact FirstBank customer service if you need further assistance.
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